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Privacy Policy

Your privacy is important to us. This policy explains how Glutatione Tationil collects, uses, and protects your information.

Last Updated: January 27, 2025

1. Information We Collect

We may collect the following types of information when you use our website or interact with us:

1.1 Personal Information

  • Name, email address, and phone number (when you submit a contact form or inquiry)
  • Company name and business details (for wholesale and partnership inquiries)
  • Shipping and billing address (for order processing)
  • Communication history with our team

1.2 Automatically Collected Information

  • IP address, browser type, and operating system
  • Pages visited, time spent on pages, and navigation patterns
  • Referring website or search terms
  • Device information (screen size, device type)

2. How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your inquiries and provide customer support
  • To process orders and facilitate transactions
  • To send relevant product information and updates (with your consent)
  • To improve our website, products, and services
  • To analyze website usage patterns and optimize user experience
  • To comply with legal obligations and protect our rights

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: We use Google Analytics to understand how visitors interact with our website. This helps us improve content and user experience.
  • Functional Cookies: Remember your preferences and settings

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website, conducting business, or serving our customers (e.g., hosting, analytics, payment processing)
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection of Rights: To protect the rights, property, or safety of Glutatione Tationil, our customers, or others

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmissions
  • Secure storage of personal data with access controls
  • Regular security assessments and updates
  • Employee training on data protection practices

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Opt-out: Unsubscribe from marketing communications at any time
  • Data Portability: Request your data in a structured, machine-readable format

To exercise any of these rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. International Data Transfers

As we operate globally, your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure your data is protected in accordance with this privacy policy regardless of where it is processed.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

PROST BIOTECH SDN. BHD.

No. 30-A, Jalan 17/155C, Bandar Bukit Jalil, 57000 Kuala Lumpur, W.P. Kuala Lumpur, Malaysia

Email: [email protected]

WhatsApp: +65 9176 1341